Business Transformation
Transformation – whether it’s a whole new strategic direction, the optimization
of policies, procedures or existing process flows or perhaps a new technology
implementation or upgrade will only succeed with the involvement and commitment
of your employees. Yet, it’s human nature for people to resist change. Their
fear of the unknown will breed many forms of resistance, including apathy and
reluctance, outspoken criticisms and distracting rumors, and decreased morale
and productivity. Regardless of how it manifests itself, this fear can derail
your initiative if left unchecked.
Peak Performance Technologies is unique in our ability to complement our project
management services with a powerful portfolio of change management services.
Lack of change management is cited as one of the top ten reasons why
implementations fail—not because of software or technical problems. We help our
clients overcome resistance to change, silo effects, lack of teamwork, poor
communication, poor alignment, and “politics” within the institution—the
“people” aspects of an implementation that, when not managed, drive up the total
costs of the project by delaying the timeline and jeopardizing the full
utilization of software features. Our product and industry experts will work
with your staff and serve as a “player/coach” while we help you transform your
organization, maximize the value inherent in your ERP software and train your
team on how to manage the business functions more effectively.
ORGANIZATIONAL CHANGE MANAGEMENT
Aligning the organization’s goals/objectives and culture with the technology
Change Management focuses on people to ensure that change is brought about
smoothly, effectively, and with minimum resistance. Our Change Management
activities are directed toward the identification and mitigation of the
people-oriented risks associated with accomplishing the change objectives. Our
four-phase process includes:
- Creating awareness: bringing common understanding of intended change aligned
with individual values and ensuring that the knowledge about the change has
occurred;
- Building acceptance: creating environments conducive to change in mindsets and
sense of ownership to gain positive perception on the change initiative;
- Accomplishing adoption: transferring ownership of the change program to the
business through institutionalization and internalization;
- Achieving assimilation: coaching, problem solving, and addressing persistent
pockets of resistance.
ORGANIZATIONAL DEVELOPMENT
Helping Your Team Work More Effectively Together
When teams work effectively, they focus on business results, align their
activities with the strategic intent of the organization and use the best group
processes to overcome conflict and deal with resistance to change. Peak
Performance Technologies offers group process facilitation, leadership coaching,
training consulting, and teambuilding intervention techniques that will
transform your group into an implementation team. Much of our work in today’s
economic environment dictates that we help education and government customers do
more with less. This includes cross training internal resources and developing
their business skills to enhance their value to the organization.
BUSINESS PROCESS RE-ENGINEERING
Involving Your Key Stakeholders
Peak Performance Technologies’ consultants follows proven processes for
identifying your business processes to be mapped, mapping the processes in their
current state, analyzing those processes, developing future state processes, and
performing migration, implementation, and validation planning. Peak Performance
Technologies’ involves key stakeholders and users to ensure their understanding,
acceptance, and engagement in the evaluation of your business processes, which
lays the foundation for a successful reengineering effort.
Ironically, the more technology we employ to make our businesses run smoother;
the more our management complexities increase. Peak Performance Technologies’
expert program management resources can help your organization overcome
implementation challenges so you can focus on your core objectives and unleash
the potential of your effort by removing barriers and facilitating the most
effective implementation possible.
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