Upgrades Services

Upgrades

System upgrades allow you the opportunity to enhance your PeopleSoft applications with new release features and functionality. Our off-site upgrade and customization services offer increased quality, yet reduced costs and contention for your company’s computing resources. This method allows the project work to be performed in an uninterrupted environment, producing the results more accurately and expediently, thus letting the client focus their resources and time on current production issues or new application modifications.

Peak Performance Technologies employs several consultants who previously worked in the PeopleSoft Upgrade Lab and have on average 35 upgrades between them. We have worked with our clients to create an upgrade methodology that allows them to leverage our expertise using a predominantly remote consulting model with targeted onsite visits at predefined intervals. We have created a model that helps our clients use our consultants on a 40-60% basis with most of that work being done remotely. This approach significantly lowers the costs associated with application and tools upgrade and helps our clients manage their dwindling budgets in today’s challenging economic conditions.

Initial Upgrade Assessment

This 1-3 day Upgrade Assessment is performed using Web Ex Technology to eliminate the need to be onsite. We "dial into" your network to walk you through a series of activities to identify the exact scope and complexity of the upcoming upgrade. We provide your team with a roadmap of what the upgrade will (or should) look like along with a detailed approach and timeline with a corresponding work plan. We provide access to our functional and technical team members to walk you through new technologies including functional considerations that need to be evaluated as part of this move to a more recent version. This is a great way to gather your business users, IT staff and management together for a facilitated process to learn about 9.0 and how it impacts your organization.

What the Assessment Provides:

New functionality in the latest release
Analysis of products you own but have not implemented
An approach to implementing new functionality
A review of your customizations/modifications and enhancements to the delivered application
New technical tools available in the new release and how to leverage their use
Review of infrastructure architecture
Upgrade Project Approach (We will provide multiple options)
Discuss Industry Best Practices, Lessons Learned and conversations with clients who have already upgraded
High Level Work Plan
Resource Plan including roles and responsibilities

Upgrade Services

Peak Performance Technologies’ Upgrade Services can be customized to your specific needs and available budget. We can augment your existing team with our team of talented resources or drive the upgrade completely for you. Our services can accommodate what you need and when you need it in the project life cycle. We can work with you in a number of ways based on your needs:

Turnkey Project – When you just need to get it done
Enhance your team with our ready-to-go staff to fill in the gaps around your existing team
Training – We can provide a plethora of training sessions based on your project needs or customize training to your business goals
SQR Retrofitting
Functional and Technical Training
Query and Tree Management
New Feature Implementation
Trusted Advisor
Get the Answers you Need from the 9.0 Service

What you can expect:

Proven methods - our repeatable methodology allows us to give the client a defined scope based on industry best practices
Model similar to Compass Methodology
On-Site Upgrade Methodology
Off-Site Upgrade Methodology
Flexible/Low cost solution - using experienced consultants ensure a lower implementation investment compared to the traditional re-engineering approach
On-site upgrade: Utilizing a small team of expert consultants’ results in condensed project timelines and lowered project budgets
Off-site upgrade: Less contention for your company's computing resources, as core upgrade tasks are performed in one of our solution centers. This model allows us to assume more responsibilities which put the majority of tasks squarely on our shoulders. We leverage multiple resources that manage multiple accounts to provide economies of scale and allow us to get more work done in a shorter duration with a smaller budget
Highest quality - On time, every time minimizing schedule dates and providing rapid time to value
Experienced consultants with an average of 10 years of PeopleSoft Upgrade expertise
Discounted (or FREE) Engagement Management throughout the upgrade
Access to functional product experts as needed

On-Site Upgrade Services

We provide the technical expertise in areas such as infrastructure, DBA, core upgrade, development, customization, testing team assistance, training team assistance, and other related services. Our functional resources assist in Fit-Gap, training, testing, and other related services, as client needs dictate.

Technical Services:

Infrastructure
DBA
Core Upgrade Services
Development and Customizations
Testing Team Assistance
Training Team Assistance
Other Related Services, as client needs dictate

Functional Services:

Fit-Gap
Training
Testing